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Welcome to the Playroll blog

Company Updates

Stay up to date with the latest news and insights from the Playroll team.

Why it's Good for Our Users

The Referral Program offers significant benefits to our clients. By participating, users can earn a $300 voucher for every successful referral. This initiative not only provides a financial incentive but also helps users share the benefits of Playroll with their network, enhancing their overall experience and satisfaction.

How to Use It

Using the Referral Program is straightforward:

  1. Navigate to the bottom left of the navigation panel and click the “Referral Program” button.
  2. Fill in the referral form with the required details, such as the referral's contact information.
  3. Once the referral becomes a paying customer—meaning they have an employee and at least one month of payroll has been processed—you’ll receive a $300 voucher.
  4. After submission, you’ll see a thank you window and can review the terms and conditions of the program.

So, Who Can Make a Referral?

All users of Playroll’s Platform are welcome to make a referral!

What Do I Have to Do?

All you have to do is refer a new client to Playroll by completing the form.

What is a New Client?

A new client is a company that Playroll hasn’t yet had contact with. This referral program is not intended for referring employees to Playroll.

Do I Get Anything for the Referral?

Absolutely! For each referral you make, you will be entitled to a voucher to the value of $300. The type of voucher you receive will depend on the jurisdiction you are in. Each time you make a successful referral, you are entitled to another voucher.

What is a Successful Referral?

A successful referral is one where the company that you have referred signs an agreement with Playroll, onboards its first employee, and pays that employee its first salary. Once the first salary is paid to that employee, you will receive your voucher. You will be entitled to one voucher for each successful referral, irrespective of how many employees are employed by that client through Playroll.

Examples of Use Cases

  • Client A has a friend who runs a small business and could benefit from Playroll’s services. They refer their friend through the program, and once the friend’s business becomes a paying customer, Client A receives a $300 voucher.
  • Client B is part of a professional network where members frequently look for reliable payroll services. They share the referral link with their network, leading to multiple successful referrals and vouchers.

FAQs

Q: Who can participate in the Referral Program?

A: All Playroll users can participate, except for Reseller child companies.

Q: When will I receive my $300 voucher?

A: You will receive the voucher once your referral becomes a paying customer, defined as having an employee and at least one month of payroll processed.

Q: What information do I need to provide?

A: You need to provide detailed contact information for the referral, such as an email address or phone number.

Terms and conditions

Playroll reserves the right to reject any referral, and the determination of whether a referral is successful or not is at Playroll’s discretion. Such ineligibility may include, but not be limited to, instances where such referral relates to a prospective client that has already contracted with Playroll or is already in material discussions with Playroll. Playroll reserves the right to make reasonable changes to these terms. Neither Party shall be deemed to be an agent of the other.

Customer Testimonials

We are excited to hear from our early adopters once the program has been in use for a few months. Stay tuned for updates and testimonials showcasing the success and benefits experienced by our users.

Roadmap or Future Plans

We are continuously working on enhancing the Referral Program and other features to improve user experience. Look out for upcoming updates and additional incentives to make referring even more rewarding.

Start referring today and earn rewards for helping us grow! For any questions or further assistance, please contact our support team at [email protected]

Read Time

May 16, 2024

Introducing Playroll’s New Referral Program

Playroll has launched a new Referral Program this month! This program allows all Playroll users to submit referrals. The update is primarily for clients to ensure they receive exclusive benefits—but employees and contractors are also welcome to join!

Company Updates

Transparency For Visa Management 

Employers can now manage most tasks related to visa sponsorship on the employer portal, and get updates on where employees are in the application process at a glance:

  • Get visibility on where we offer visa services and what the associated fees are (if any) here via the employer portal.
Get visibility on where Playroll offers visa services and what the associated fees are (if any)
  • When adding new employees, easily indicate whether an employee requires visa support from Playroll. 
Manage all visa-related tasks on Playroll
  • Similarly, employees can indicate whether they require visa support and view their application on the employee portal.
  • The visa statuses of employees and all pending visa applications are now visible on the employer portal. Here, you can also make changes to the details of an employee’s application. Employers and employees will also receive updates whenever there is a change in the status of open applications. 
Manage all visa-related tasks on Playroll

All Your Essential Employment Documents, In One Place

This update centralizes all your key employment documentation, making it easier to manage documents related to all your employees.

We’ve also introduced new controls for the various document types associated with your employees. 

These controls allows for:

  • Playroll to require necessary signatures from both employees and counter signatories.
  • Ensure all approvals are seamlessly obtained where required.
  • Provide improved visibility settings to employers, so you have full control over who can access specific documents.
  • Improved access to employment-related documentation, offering clear visibility into each stage of the processing workflow.

All uploaded documents are available on the employer portal under the "Employee -> Documents" tab, where you can also filter for specific employees. Additionally, employees can access these documents via their own portal under the "Documents" tab.

Manage your employment documentation on Playroll
Manage your employment documentation on Playroll

If you have any questions on these product updates, don’t hesitate to reach out to your Customer Success Manager or contact us at [email protected].  

What exactly goes into your employee costs? This is a crucial question for employers to answer for accurate financial reporting. Playroll’s product team is happy to announce that employers are now able to download more detailed breakdowns of deposit calculations for their invoices. 

What Are Deposit Breakdown Reports?

It’s a new feature we’ve rolled out on the Playroll platform that provides a detailed breakdown of deposit calculations, including:

  • Gross salary
  • Allowances
  • Employer contributions
  • Currency conversion details

Employers can export these reports for each deposit invoice they pay when adding an employee to the platform. 

Why We Built It

With this update, we want to improve transparency around deposit calculations, so there are no surprises when it comes to your employee costs.

Where To Access Your Deposit Breakdown

Users can access the deposit breakdown from the customer portal’s Payment History page. Navigate to the Deposits tab – on the right, you can download your report as an Excel sheet. Simple as that!

Where to access your deposit breakdown report on Playroll

FAQs: 

Will I be able to share these reports with other users?

Absolutely! Admin Users can share these with Billing Contacts that aren’t platform users and may require this breakdown.

What is Gross Pay?

Gross Pay refers to the total amount of money an employee earns before any deductions are made, such as taxes, social security contributions, and other benefits or savings plans. Learn more here.

Year One: Laying the Foundation

In our first year, Playroll hit the ground running, quickly becoming a trusted leader in global compliance. With the VAT IT Group's 25 years of experience backing us, we entered the market as seasoned experts who understood the challenges businesses face when hiring internationally.

We’re competitively priced and built on VAT IT’s two decades of global hiring expertise. We weren’t starting from scratch—we knew the issues and used our wealth of knowledge to address them head-on. The question was: If not now, when? With the infrastructure, expertise, and passion in place, it was time to power global compliance with Playroll."

Brendon Silver, Co-Founder, Playroll

By launching our Employer of Record (EOR) and Contractor Management services, we aimed to disrupt the market with a seamless blend of technology and service. Our user-friendly platform and customer-first approach positioned Playroll as a human-centered solution designed to enhance the global employment experience from day one.

Celebrating the opening of our first office in the United Kingdom (helped by plenty of pizza).
We hit play on our very first marketing stand
Our team spread the word on Playroll far and wide – even when going to Dua Lipa concerts.
Just like our clients, we're going places – filling up our second office in Johannesburg, to be exact!

Year Two: Expanding Our Global Footprint

In our second year, Playroll truly hit its stride, deepening partnerships with businesses of all sizes worldwide. We became a trusted ally, helping companies manage international teams while navigating the complexities of ever-changing local regulations.

Reflecting on this milestone, Brendon Silver, Co-Founder of Playroll, shared, “One of our proudest moments was successfully migrating a client from a competitor and securing our first customer with over 50 employees. Today, we're thriving across multiple regions and doing it with excellence.”

Year two was marked by significant growth. We introduced integrations with top HRIS platforms like BambooHR and HiBob, launched our Open API, and expanded our reach to over 110 countries. With thousands of employees and contractors now relying on our platform, we enhanced our services by rolling out localized benefits tailored to meet the growing demand. This year was all about scaling our vision and increasing our impact on the global employment landscape.

This marks the year we started celebrating our birthday across multiple countries too, from the UK to South Africa.
Raising a glass on Women's Day
We take the 'play' in our name seriously, too – the team always makes time to attend a wedding (or two)!
Growing the Playroll Family... Literally! 💍🎉

Year Three: Redefining What's Possible

At three years strong, Playroll is redefining the global employment landscape with a perfect balance of product innovation and human-centered excellence. We've truly come into our own, supporting businesses in over 180 countries and seamlessly onboarding thousands of employees and contractors.

We're showing our customers that you can trust your external HR provider completely. We care deeply about their success, respond quickly, and stay dedicated to their needs. EOR was just the beginning—global payroll is next!

Erez Golan, Co-Founder, Playroll

As we continue to grow, we're pushing the limits of what’s possible, creating advanced solutions that streamline payroll, compliance, and payments across borders. Playroll isn’t just keeping up with the industry—we're leading it, driving the future of global employment through innovation, care, and unwavering commitment. The journey has just begun!

Hello, Cape Town! Another year, another office opening to celebrate.
In our spare time, we go bowling.
Playroll's UK off-site brought one of the few days of sunshine in London.
A Playroll brand refresh is well underway, too.

Looking Ahead: The Journey Continues

As we celebrate three years of Playroll, we’re not just reflecting on our successes—we’re charging full speed ahead into the future. With the confidence gained from our past milestones and the lessons we’ve learned along the way, Playroll is poised to continue reshaping the global employment space, pushing boundaries, and innovating like never before.

Reflecting on the company’s growth, Erez shared: 'Our journey has been like building a championship team, with everyone playing their part and putting in the work. While it's rewarding to see how far we’ve come, what excites us most is the potential that lies ahead.'

Success in business comes down to one simple formula: find the best talent, share a clear and inspiring vision, and then empower them to achieve it in their own unique way. When you give great people the freedom to use their skills, the possibilities are endless.

Brendon Silver, Co-Founder, Playroll

Here’s to the next chapter of bold growth, innovation, and reimagining what’s possible. The future is brighter than ever, and at Playroll, we’re just getting started! 🌍🚀

Managing finances effectively is crucial for any business. Playroll is happy to announce our latest feature, designed specifically to streamline customized invoicing. But what does this mean for your company, and how can it enhance your financial management?

Customized Invoice Management

Imagine this: instead of a single, bulky invoice for all your employees, you now have the option to receive multiple, neatly organized invoices either by team or by territory. How does this work? Let's dive in.

Utilize our app's team feature to group employees into distinct teams. These can be based on project, department, or any other internal structuring.

Territories Covered: Options include various global regions such as South Africa, United Kingdom, France, etc., allowing for geographical financial management.

Why This Matters: This feature is a direct response to multiple client requests for more granular control over invoice management. 

Why the popularity? Because it simplifies data segmentation and departmental budget reporting, making life easier for companies that operate across diverse teams or territories.

Also Read: How to Pay International Employees Appropriately

Enhanced Financial Clarity

The ability to segment costs per team or territory is a game-changer. It flows seamlessly into more accurate reporting and budgeting, providing a clear financial picture for different departments or regions. 

Who Benefits the Most?

Primarily, our clients with a vast employee base spread across multiple teams or territories will find this feature invaluable. More specifically, billing contacts at these organizations will rejoice at the simplified invoice management process.

Accessing the Simplified Invoicing Feature

So, how can you start reaping the benefits of this innovative feature? Here’s a quick guide:

1. Request Access: The billing contact needs to request access through their Customer Success Manager (CSM).

2. Receive and Manage Invoices: Once access is granted, multiple invoices per team or territory will be emailed monthly to the billing contacts.

3. Download and Organize: Access these invoices easily by clicking the three dots on the right side of the row in the app and downloading a consolidated file.

Payment History Page

This is where you will see an example of how the invoices are displayed in the app, providing a clear, user-friendly interface for your financial management needs.

By embracing this feature, your company can achieve not just financial accuracy, but also a heightened level of organizational efficiency.

Welcome to the future of invoice management!

Latest

Company Updates

Read Time

October 8, 2024

Year One: Laying the Foundation

In our first year, Playroll hit the ground running, quickly becoming a trusted leader in global compliance. With the VAT IT Group's 25 years of experience backing us, we entered the market as seasoned experts who understood the challenges businesses face when hiring internationally.

We’re competitively priced and built on VAT IT’s two decades of global hiring expertise. We weren’t starting from scratch—we knew the issues and used our wealth of knowledge to address them head-on. The question was: If not now, when? With the infrastructure, expertise, and passion in place, it was time to power global compliance with Playroll."

Brendon Silver, Co-Founder, Playroll

By launching our Employer of Record (EOR) and Contractor Management services, we aimed to disrupt the market with a seamless blend of technology and service. Our user-friendly platform and customer-first approach positioned Playroll as a human-centered solution designed to enhance the global employment experience from day one.

Celebrating the opening of our first office in the United Kingdom (helped by plenty of pizza).
We hit play on our very first marketing stand
Our team spread the word on Playroll far and wide – even when going to Dua Lipa concerts.
Just like our clients, we're going places – filling up our second office in Johannesburg, to be exact!

Year Two: Expanding Our Global Footprint

In our second year, Playroll truly hit its stride, deepening partnerships with businesses of all sizes worldwide. We became a trusted ally, helping companies manage international teams while navigating the complexities of ever-changing local regulations.

Reflecting on this milestone, Brendon Silver, Co-Founder of Playroll, shared, “One of our proudest moments was successfully migrating a client from a competitor and securing our first customer with over 50 employees. Today, we're thriving across multiple regions and doing it with excellence.”

Year two was marked by significant growth. We introduced integrations with top HRIS platforms like BambooHR and HiBob, launched our Open API, and expanded our reach to over 110 countries. With thousands of employees and contractors now relying on our platform, we enhanced our services by rolling out localized benefits tailored to meet the growing demand. This year was all about scaling our vision and increasing our impact on the global employment landscape.

This marks the year we started celebrating our birthday across multiple countries too, from the UK to South Africa.
Raising a glass on Women's Day
We take the 'play' in our name seriously, too – the team always makes time to attend a wedding (or two)!
Growing the Playroll Family... Literally! 💍🎉

Year Three: Redefining What's Possible

At three years strong, Playroll is redefining the global employment landscape with a perfect balance of product innovation and human-centered excellence. We've truly come into our own, supporting businesses in over 180 countries and seamlessly onboarding thousands of employees and contractors.

We're showing our customers that you can trust your external HR provider completely. We care deeply about their success, respond quickly, and stay dedicated to their needs. EOR was just the beginning—global payroll is next!

Erez Golan, Co-Founder, Playroll

As we continue to grow, we're pushing the limits of what’s possible, creating advanced solutions that streamline payroll, compliance, and payments across borders. Playroll isn’t just keeping up with the industry—we're leading it, driving the future of global employment through innovation, care, and unwavering commitment. The journey has just begun!

Hello, Cape Town! Another year, another office opening to celebrate.
In our spare time, we go bowling.
Playroll's UK off-site brought one of the few days of sunshine in London.
A Playroll brand refresh is well underway, too.

Looking Ahead: The Journey Continues

As we celebrate three years of Playroll, we’re not just reflecting on our successes—we’re charging full speed ahead into the future. With the confidence gained from our past milestones and the lessons we’ve learned along the way, Playroll is poised to continue reshaping the global employment space, pushing boundaries, and innovating like never before.

Reflecting on the company’s growth, Erez shared: 'Our journey has been like building a championship team, with everyone playing their part and putting in the work. While it's rewarding to see how far we’ve come, what excites us most is the potential that lies ahead.'

Success in business comes down to one simple formula: find the best talent, share a clear and inspiring vision, and then empower them to achieve it in their own unique way. When you give great people the freedom to use their skills, the possibilities are endless.

Brendon Silver, Co-Founder, Playroll

Here’s to the next chapter of bold growth, innovation, and reimagining what’s possible. The future is brighter than ever, and at Playroll, we’re just getting started! 🌍🚀

Company Updates

Read Time

August 21, 2024

Transparency For Visa Management 

Employers can now manage most tasks related to visa sponsorship on the employer portal, and get updates on where employees are in the application process at a glance:

  • Get visibility on where we offer visa services and what the associated fees are (if any) here via the employer portal.
Get visibility on where Playroll offers visa services and what the associated fees are (if any)
  • When adding new employees, easily indicate whether an employee requires visa support from Playroll. 
Manage all visa-related tasks on Playroll
  • Similarly, employees can indicate whether they require visa support and view their application on the employee portal.
  • The visa statuses of employees and all pending visa applications are now visible on the employer portal. Here, you can also make changes to the details of an employee’s application. Employers and employees will also receive updates whenever there is a change in the status of open applications. 
Manage all visa-related tasks on Playroll

All Your Essential Employment Documents, In One Place

This update centralizes all your key employment documentation, making it easier to manage documents related to all your employees.

We’ve also introduced new controls for the various document types associated with your employees. 

These controls allows for:

  • Playroll to require necessary signatures from both employees and counter signatories.
  • Ensure all approvals are seamlessly obtained where required.
  • Provide improved visibility settings to employers, so you have full control over who can access specific documents.
  • Improved access to employment-related documentation, offering clear visibility into each stage of the processing workflow.

All uploaded documents are available on the employer portal under the "Employee -> Documents" tab, where you can also filter for specific employees. Additionally, employees can access these documents via their own portal under the "Documents" tab.

Manage your employment documentation on Playroll
Manage your employment documentation on Playroll

If you have any questions on these product updates, don’t hesitate to reach out to your Customer Success Manager or contact us at [email protected].  

Company Updates

Read Time

June 14, 2024

What exactly goes into your employee costs? This is a crucial question for employers to answer for accurate financial reporting. Playroll’s product team is happy to announce that employers are now able to download more detailed breakdowns of deposit calculations for their invoices. 

What Are Deposit Breakdown Reports?

It’s a new feature we’ve rolled out on the Playroll platform that provides a detailed breakdown of deposit calculations, including:

  • Gross salary
  • Allowances
  • Employer contributions
  • Currency conversion details

Employers can export these reports for each deposit invoice they pay when adding an employee to the platform. 

Why We Built It

With this update, we want to improve transparency around deposit calculations, so there are no surprises when it comes to your employee costs.

Where To Access Your Deposit Breakdown

Users can access the deposit breakdown from the customer portal’s Payment History page. Navigate to the Deposits tab – on the right, you can download your report as an Excel sheet. Simple as that!

Where to access your deposit breakdown report on Playroll

FAQs: 

Will I be able to share these reports with other users?

Absolutely! Admin Users can share these with Billing Contacts that aren’t platform users and may require this breakdown.

What is Gross Pay?

Gross Pay refers to the total amount of money an employee earns before any deductions are made, such as taxes, social security contributions, and other benefits or savings plans. Learn more here.

Company Updates

Read Time

May 16, 2024

Why it's Good for Our Users

The Referral Program offers significant benefits to our clients. By participating, users can earn a $300 voucher for every successful referral. This initiative not only provides a financial incentive but also helps users share the benefits of Playroll with their network, enhancing their overall experience and satisfaction.

How to Use It

Using the Referral Program is straightforward:

  1. Navigate to the bottom left of the navigation panel and click the “Referral Program” button.
  2. Fill in the referral form with the required details, such as the referral's contact information.
  3. Once the referral becomes a paying customer—meaning they have an employee and at least one month of payroll has been processed—you’ll receive a $300 voucher.
  4. After submission, you’ll see a thank you window and can review the terms and conditions of the program.

So, Who Can Make a Referral?

All users of Playroll’s Platform are welcome to make a referral!

What Do I Have to Do?

All you have to do is refer a new client to Playroll by completing the form.

What is a New Client?

A new client is a company that Playroll hasn’t yet had contact with. This referral program is not intended for referring employees to Playroll.

Do I Get Anything for the Referral?

Absolutely! For each referral you make, you will be entitled to a voucher to the value of $300. The type of voucher you receive will depend on the jurisdiction you are in. Each time you make a successful referral, you are entitled to another voucher.

What is a Successful Referral?

A successful referral is one where the company that you have referred signs an agreement with Playroll, onboards its first employee, and pays that employee its first salary. Once the first salary is paid to that employee, you will receive your voucher. You will be entitled to one voucher for each successful referral, irrespective of how many employees are employed by that client through Playroll.

Examples of Use Cases

  • Client A has a friend who runs a small business and could benefit from Playroll’s services. They refer their friend through the program, and once the friend’s business becomes a paying customer, Client A receives a $300 voucher.
  • Client B is part of a professional network where members frequently look for reliable payroll services. They share the referral link with their network, leading to multiple successful referrals and vouchers.

FAQs

Q: Who can participate in the Referral Program?

A: All Playroll users can participate, except for Reseller child companies.

Q: When will I receive my $300 voucher?

A: You will receive the voucher once your referral becomes a paying customer, defined as having an employee and at least one month of payroll processed.

Q: What information do I need to provide?

A: You need to provide detailed contact information for the referral, such as an email address or phone number.

Terms and conditions

Playroll reserves the right to reject any referral, and the determination of whether a referral is successful or not is at Playroll’s discretion. Such ineligibility may include, but not be limited to, instances where such referral relates to a prospective client that has already contracted with Playroll or is already in material discussions with Playroll. Playroll reserves the right to make reasonable changes to these terms. Neither Party shall be deemed to be an agent of the other.

Customer Testimonials

We are excited to hear from our early adopters once the program has been in use for a few months. Stay tuned for updates and testimonials showcasing the success and benefits experienced by our users.

Roadmap or Future Plans

We are continuously working on enhancing the Referral Program and other features to improve user experience. Look out for upcoming updates and additional incentives to make referring even more rewarding.

Start referring today and earn rewards for helping us grow! For any questions or further assistance, please contact our support team at [email protected]

Company Updates

Read Time

March 8, 2024

In honor of International Women's Day 2024 and its theme, "Inspire Inclusion," we're proud to present a special Q&A with the incredible women at Playroll’s London and Johannesburg offices. These discussions showcase the diversity of experiences, passions, and insights within our team, emphasizing the importance of inclusion and empowerment in our daily lives and work.

What's your Playroll Highlight Reel?

  • Tayla Ederi, Employee Success Manager: "My favorite part of working here is the people - being surrounded by like-minded, exceptional human beings who motivate me every day!"
  • Simonetta Giuricich, Chief Operating Officer: "I just love the mission we are on at Playroll – empowering people and businesses alike."
  • Jackie Ostrov, Head of Marketing: "Playroll is in growth mode - and what's special is that people are here for both purpose and performance. So being a part of this collective inspires me to do my part in building a platform enabling the future of work."
  • Phoebe Moulson, Partnerships: "Working on two big brand-named deals has been my highlight."
  • Lori Jacobson, Research & Operations: "I love our flat structure! Everyone has time to listen to your views from the managing director to our COO. It creates a highly collaborative & safe environment."
  • Dena Singer, Legal Counsel: "Every day I'm motivated by the people I work with who want to just give more, do more, and create better support for our clients and workforce."
  • Lottie Wright, Sales: "Favorite part about Playroll is the people, everyone is super friendly, fun, and focused."
  • Romy Saville, Sales: "Working on my ping pong game for the office competitions. Working at Playroll is great – the team is incredibly talented."
  • Julienne Raboca, Content: "Knowledge sharing."
The women of Playroll Johannesburg celebrate International Women's Day 2024

What are your workday rituals?

  • Tayla: "First things first - coffee! Immediately! I have a lavender epsom salt bath every single morning, get to the office, get through some emails, around 10am go get my second coffee of the day, and then dive face first into the agenda for the day."
  • Simonetta: "Used to be a pre-work workout, now it’s playtime with my baby girl. During the day, I make an effort to keep going back to my key objectives."
  • Jackie: "Energy Is Currency. My morning rituals are key to my mental and physical stimulation through the day, so I make sure to save some time for meditation, breath-work and some movement to help ground me for each day. I also love music - I play music all day - it drives energy through my day."
  • Lori : "Exercise before work gets me through the day."
  • Phoebe: "Coffee for sure, Starbucks only, and making my way through all flavored teas before lunch."
  • Dena: "The day starts early, getting my kids off to school. Once at the office, our team gets coffee together. It’s a great time to discuss any concerns or goals for the day."
  • Romy: "Tea before anything, then a lunchtime walk and Joe and the Juice with Lottie. It's a ritual."
  • Lottie: "First point of call is coffee, then Lunchtime Joe & Juice with Romy followed by a late afternoon walk to the shop for snacks."
  • Julienne: "Yoga before getting on the tube, coffee breaks and chatting with colleagues from all over the world!”
Celebrating Women’s Day at Playroll, London

What's on repeat on your Spotify this week?

The women of Playroll celebrating Simonetta Giuricich’s baby shower at Playroll’s Johannesburg Office.

What advice would you give to a woman looking to join tech?

  • Tayla: "Dive in head first - it's the most exciting environment to be in and there's literally nothing you can't do if you set your mind to it and give it your all."
  • Jackie: "There is no limit. Always push the status-quo and stay curious. Take risks. Fail. Take risks again."
  • Simonetta: "Stay true to yourself. You don’t need to conform. Be a pioneer. And always lead like a girl!"
  • Phoebe: "Never feel intimidated to voice your ideas."
  • Dena: "We are at an amazing point in history where you can really be everything that you want – have a great career, a family. A global workforce, enabling flexibility, enables women to soar and succeed, the world is there for the taking – grab the opportunity with both hands!"
  • Romy: "Have confidence in yourself and your views."
  • Lottie: "If you have an opinion, voice it."
  • Julienne: "You have something unique to bring to the table, even if you don't know what it is."
Dont worry about any pre conceived ideas of what you meant to do or achieve. Find your own style and define your own goals, say's Lori Jacobson of Playroll's R&D team!

These insights from the women of Playroll not only celebrate their achievements and individuality but also highlight the collective effort to maintain an environment where inclusion is lived daily. This International Women's Day, let's draw inspiration from their stories and continue to forge a more inclusive world.

#InspireInclusion #IWD2024

Company Updates

Read Time

February 19, 2024

Managing finances effectively is crucial for any business. Playroll is happy to announce our latest feature, designed specifically to streamline customized invoicing. But what does this mean for your company, and how can it enhance your financial management?

Customized Invoice Management

Imagine this: instead of a single, bulky invoice for all your employees, you now have the option to receive multiple, neatly organized invoices either by team or by territory. How does this work? Let's dive in.

Utilize our app's team feature to group employees into distinct teams. These can be based on project, department, or any other internal structuring.

Territories Covered: Options include various global regions such as South Africa, United Kingdom, France, etc., allowing for geographical financial management.

Why This Matters: This feature is a direct response to multiple client requests for more granular control over invoice management. 

Why the popularity? Because it simplifies data segmentation and departmental budget reporting, making life easier for companies that operate across diverse teams or territories.

Also Read: How to Pay International Employees Appropriately

Enhanced Financial Clarity

The ability to segment costs per team or territory is a game-changer. It flows seamlessly into more accurate reporting and budgeting, providing a clear financial picture for different departments or regions. 

Who Benefits the Most?

Primarily, our clients with a vast employee base spread across multiple teams or territories will find this feature invaluable. More specifically, billing contacts at these organizations will rejoice at the simplified invoice management process.

Accessing the Simplified Invoicing Feature

So, how can you start reaping the benefits of this innovative feature? Here’s a quick guide:

1. Request Access: The billing contact needs to request access through their Customer Success Manager (CSM).

2. Receive and Manage Invoices: Once access is granted, multiple invoices per team or territory will be emailed monthly to the billing contacts.

3. Download and Organize: Access these invoices easily by clicking the three dots on the right side of the row in the app and downloading a consolidated file.

Payment History Page

This is where you will see an example of how the invoices are displayed in the app, providing a clear, user-friendly interface for your financial management needs.

By embracing this feature, your company can achieve not just financial accuracy, but also a heightened level of organizational efficiency.

Welcome to the future of invoice management!

Company Updates

Read Time

February 19, 2024

Welcome to the February edition of "What's New in Playroll". As we delve into the complexities of team management, we're thrilled to focus streamlining global team management. In today's fast-paced and diverse work environment, managing a global team extends beyond mere coordination–it requires tools and processes that are both adaptable and all-encompassing, paving the way for smoother operations. 

But that's not all we have for you this month. We understand the challenges that come with managing global teams, which is why we're also providing a suite of resources designed to assist you further. From in-depth guides and events, we're here to ensure you have everything you need to navigate the complexities of global team management effectively.

Let's explore the innovations and resources designed to simplify these crucial processes and support your journey in managing a thriving global team. 👇

Product Updates

Introducing Time Off And Attendance Management Improvements For Employees And Employers Alike

With Playroll's new updates, employees and employers can gain visibility in their leave allotments. Previously, Playroll didn't provide employees the ability request leave when their balance was negative. We realize this didn't give flexibility needed. As a result, we launched these updates to account for the full complexity of time off requests.

Now, you're able to:

  • Backdate leave that was taken in the past
  • Apply for leave even with a negative balance
  • View the breakdown of your accrued leave (see image below)
  • Get territory-specific entitled starting balances (pro rata)

Learn how Playroll calculates leave management here

Explore the benefits of seamless leave management
Playroll paid time off balance in the employee portal

New Invoice Customizations To Streamline Financial Tracking and Reporting

Multiple clients have asked to split invoices by team or country, so we’ve launched a beta detailed invoice customization by request.

To enable the feature, reach out to your Client Service Manager.

Playroll Invoice Customization Tool

February Webinars

Global Talent Strategies to Scale your Tech Team: Navigating Budget Constraints

In this playbook-sharing session, tech leaders delve into their "under the hood" strategies and practical tips for navigating the challenging terrain of making crucial hires with a limited budget, especially pertinent for those wary of stretching already thin resources in pursuit of scaling business growth. 

Playroll and Offerzen Webinar

Key insights from the session include:

  • The importance of attracting the right talent in today’s competitive landscape
  • Innovative approaches to addressing budget constraints to ensure crucial hires are still possible
  • The significance of diversifying talent sources
  • The untapped potential of emerging tech hubs like South Africa, offering a gateway to accessing emerging markets

A Guide to Hiring, Managing and Paying  UK Talent

Join our masterclass to explore the UK's vibrant and diverse talent pool. 

  • Delve into the intricacies of the UK business landscape
  • Discover compliant and tailored hiring strategies
  • Learn culturally relevant recruitment methods
  • Uncover the secrets to revolutionizing recruitment for UK market excellence, designing resonant compensation and benefits packages, and building a future-ready talent pool. 

Grab this chance to engage with a dynamic workforce, driving your business growth and expanding your international reach.

Like what you see? Get started with a free Playroll account today.

Schedule a demo to learn more or sign up for a free account!

Company Updates

Read Time

February 12, 2024

Is it time to schedule your 2024 holidays yet? Playroll’s product team is happy to announce its upgraded Leave Management system to help everyone plan smarter for the rest of the year! 

What has changed?

  • Leave can now be backdated: Employees can apply for leave that was taken in the past, and rest assured that our algorithm knows which period this leave applies. 
  • No restrictions on leave applications: Playroll’s system will no longer prevent any leave applications from being made based on the employee’s existing leave balance. Prior to this update, employees were not able to go into a negative leave balance. In the new system, the decision to approve or decline the leave is now entirely up to their manager. Please note that if an employee goes into negative balance, we will always carry this balance forward, where the employee’s continuous leave accrual will make up for the deficit. 
  • Accuracy: To keep track of every employee’s leave balance in over 180 territories, we’ve needed to develop a custom algorithm with perfect accuracy - which now we have. With improved accuracy, you can now rely on Playroll’s Leave Management System! 
  • Starting Balances: Employees can now have starting balances greater than zero, where necessary.
  • Greater transparency with more granular information: The screenshot below is an example of what Playroll employees and their managers will see when reviewing leave balances.

Annual Leave Page View On Playroll

Your accrued leave balances can be found on the employee dashboard under My leave.

Annual Leave Key

  1. Annual Entitlement: How many days of leave the employee is entitled to per leave period. Leave periods are the time span over which leave is provided for a single year. Periods have different starting dates from one territory to the next. The two most common are from January 1st - December 31st, and from the employees start date to one year into the future.
  2. Carried Over Leave: The amount of leave that has been carried over from the previous leave period to the current leave period.
  3. Deducted Leave: The amount of leave that has been deducted from the employee’s leave balance for the current year (previous deductions are accounted for in “Carried Over Leave”). Deducted Leave includes all approved and pending leave, and excludes all declined and cancelled applications. 
  4. Leave To Date: The live running balance of leave on the employees’ account is now visible and increases daily as the employee accrues time off. This value is what will be used to calculate leave payout upon termination. 
  5. Leave Balance: The amount of leave the employee has for the current leave period. Leave Balance = Leave Entitlement + Carried Over Leave - Deducted Leave. Important to note: we include the employee’s entitlement in this balance. Thus, if an employee begins employment on January 1st 2024 with an entitlement of 20 days, their balance will be 20 days. 

How Employees Can View Their Annual Leave

The “My Leave” page, as always, provides the employee’s entitlement, pending leave, and current leave balance. However, employees can now see a detailed calculation of their leave by clicking on “Details”, as demonstrated in the video.

How Employers Can View Their Team's Leave Details

Employers will still see leave applications on the portal under Leave → Requests. However, now they will be able to see a more detailed breakdown of the employees' balance when reviewing applications by clicking on “See Details”.

Company Updates

Read Time

December 18, 2023

2023 Product Updates

Shaping Global Workforce Management with Cutting-Edge Tools ⚒️

Unveiling Playroll's latest innovations in 2023 – from streamlined time management and synchronised leave systems to enhanced user permissions and insightful invoice breakdown reports. Explore unique features like Employee IDs for financial clarity and a BambooHR Leave Mapper for seamless team management. And that's not all – check out our blog for a sneak peek into the future of global workforce management.

2023 Playroll product updates

Contractor Fund Withdrawals Re-imagined: Payoneer x Playroll 💸

In 2023, we integrated with Payoneer to enhance how contractors access their hard-earned cash.  Now, contractors can effortlessly withdraw funds from anywhere in the world, receiving payments directly into their bank accounts in their preferred currency - fast. The result is a streamlined and swift financial experience, empowering our contractors to have convenient control over their earnings.

Discover how to withdraw contractor funds with ease.

Payoneer x Playroll Integration

2023 Security Updates 🔒

Enterprise-Grade Security with our Soc2 Compliance

In 2023, we reviewed our Soc2 security protocols, demonstrating our commitment to enterprise-grade security, privacy, availability, and performance. This commitment is rooted in our belief that offering high-quality services is not just a best practice but the right thing to do. We also aim to ensure that even the largest and most security-conscious organisations can use and get full value from our platform without worrying about data security risks.

Read about our Soc2 Compliance.

Soc2 Compliance with Playroll

Recap: Events and Resources in 2023 🎙️🗎

Roundtable: Tackling South Africa's Brain Drain

In an era of global mobility and growing competition for skilled professionals, South African businesses are faced with the challenge of retaining their top talent. This year we hosted an exclusive roundtable discussion to address the growing “Brain Drain” phenomenon in South Africa. HR experts and business leaders joined forces to explore the rising talent exodus, discuss viable retention solutions, and offer a fresh perspective on relocation.

Uncover insights from the roundtable.

Roundtable on the South African Brain Drain

Playroll in The News 📺

This year our Chief Operating Officer, Simonetta Giuricich joined an interview on Business Day Live, focused on the impact of the brain drain on SMBs in South Africa. Drawing on Playroll’s recently released whitepaper on South Africa’s Brain Drain, Simonetta shared insights on where talent is going and the rising trend of young talent entering countries on skilled visas. During the interview Simonetta shared practical solutions to combat the growing loss of talent facing businesses.

Explore practical solutions to tackle the brain drain head-on.

Simonetta Giuricich - COO at Playroll is interviewed on Business Day Live.

Webinar🎙️: Rethinking Employee Benefits in 2024

In today's professional landscape, there's a substantial evolution in how organisations are approaching employee benefits. Moving away from one-size-fits-all approaches, organisations are adopting tailored strategies to better cater to the evolving needs and expectations of the modern workforce. To help businesses navigate the complex benefits terrain in 2024, we recently hosted a masterclass in collaboration with industry experts SafetyWing, HowNow and Mo.

Uncover expert insights from the webinar.

Webinar🎙️: 2024 Global Hiring Trends

As we approach 2024, the global hiring landscape is undergoing significant changes that require strategic attention. Traditional one-size-fits-all approaches are fading, and employees now seek more tailored perks that align with their individual lifestyles. To guide businesses through these evolving trends in employee benefits and position them for success in 2024, we recently conducted a collaborative masterclass with industry experts. During this session, we not only delved into these changes but also provided practical strategies for organisations aiming to maintain a competitive edge in the upcoming year.

Uncover expert tips from the webinar.

Like what you see? Get started with a free Playroll account today. 

Schedule a demo to learn more or sign up for a free account

Company Updates

Read Time

December 15, 2023

As we bid farewell to 2023 and step into 2024, it's time to celebrate the significant strides Playroll has taken in revolutionising HR and workforce management. This past year has been dedicated to empowering employers overseeing global teams and enhancing the overall employee experience. Our product releases are a direct reflection of these objectives. Whether simplifying the intricacies of time management or achieving seamless leave synchronisation, each update has been carefully crafted to elevate both employer and employee experiences. We've successfully streamlined processes, enhanced visibility, and introduced features all aimed at optimising the management of your global workforce. Let’s explore the diverse tools and enhancements released in 2023 👇

Time Management Tracker for Elevated Productivity

💡Best for: Empowering employers with global teams to effortlessly oversee and optimise workforce productivity.

We released the Time Management Tracker to help employees log their working hours in a structured and effortless way, while helping employers understand where employees are spending their time, providing increased transparency and an improved operational overview. This tool enables employees contracted on an hourly basis, to accurately log time, and gives employers the flexibility to approve leave requests, review, approve and/or decline recorded working hours. Retain control over their workforce’s time allocation.

Playroll time management tracker

Navigate Global Time off with the Public Holiday Tracker

💡Best for: Streamlining leave management for employers overseeing global teams.

We released the Public Holiday Tracker to simplify leave management for globally distributed teams. This intuitive tool calculates leave deductions, accounting for territory-specific public holidays, to effectively manage employee leave across your global workforce.

Playroll public holiday tracker

Enhance Onboarding Efficiency with Playroll's Onboarding Tracker

💡Best for: Empowering Employers to Seamlessly Navigate Global Onboarding.

The Onboarding Tracker was developed to enhance visibility and transparency into the progress of an employee’s onboarding. With the Onboarding Tracker, employers have access to important contextual information about each employee's onboarding process stage, creating a smoother onboarding experience for all parties involved.

Playroll onboarding tracker

Empower Your Global Teams with the Earnings and Deductions Report

💡Best for: Empowering employers with seamless compensation Consolidation for their global teams.

The Earnings and Deductions Report feature was developed to address the challenges finance teams face when consolidating employee compensation.This user-friendly tool empowers employers and finance managers to generate customised employee compensation reports easily, enhancing auditing and reconciliation processes.

Playroll earnings and deductions report

Send Error-Free Contracts with the Addendum Preview Tool

💡Best for: Empowering employers of global teams with error-free contract management.

The Addendum Preview Tool was designed for admin users of the Playroll Employer platform to help mitigate errors and ensure precision and compliance when managing employee contractual agreements. Following the generation of the addendum, admin users have the opportunity to review and approve any modifications or updates to employment terms before circulating contracts to authorised signatories for signature.

Playroll addendum preview tool

Sync Leave Hassle-Free with The BambooHR Leave Mapper

💡Best for: Streamlining leave coordination across global teams.

We released the BambooHR Leave Mapper to improve how leave is managed for globally distributed teams. With the BambooHR Leave Mapper, employee leave now effortlessly syncs between a BambooHR company account and the Playroll platform, eliminating the hassle of cross-checking leave data between two different platforms.

Playroll's BambooHR leave mapper

Elevate Administrative Power with Enhanced User Permissions

💡Best for: Empowering employers of global teams with tailored administrative control.

To better support the diverse organisational needs of our clients, we upgraded User Permissions on our platform. With this update, the possibilities for customisation and flexibility have been significantly enhanced to cater to the unique requirements and structures inherent to different businesses. Playroll Platform Administrators can now assign distinct roles to users, enabling them to access different teams while maintaining the same global role. This innovation eliminates the restrictions of the previous universal approach and creates a more customised experience that mirrors the nuances of real-world organisational structures.

Enhanced user permissions with Playroll

Uncover Insights with Our Beta Detailed Invoice Breakdown Reports

💡Best for: Empowering employers of global teams with precision in financial understanding and management.

In our relentless pursuit to enhance the experience of customers managing large, distributed teams with intricate cost structures we released the detailed Invoice breakdown report. Currently in its Beta phase, this innovative report offers select customers a detailed view of their invoicing landscape. it includes contributions and amendments, systematically organised by employee and territory of employment. This feature redefines how employers perceive and manage their employee costs, providing unmatched insight and control over their financial management.

Playroll's invoice breakdown reports

Elevate Operations with Unique Employee IDs


💡Best for: Empowering employers of global teams with seamless financial analysis and operational efficiency.

We released Employee Unique IDs to strengthen financial analysis capabilities and streamline the management of global teams. As an employer (Admin User) of the Playroll platform or one of the dedicated billing contacts, Employee Unique IDs help facilitate smooth and error-free back-end operations, simplifying daily HR processes and tasks.

Playroll's unique employee ID's

Customise Employee Onboarding with Timeframe Personalisation

💡Best for: Streamlining onboarding efficiency with customised timeframe options for global employers.

Playroll’s Timeframe Customisation Feature, released in 2023, provides unmatched flexibility for onboarding. You can specify employment terms in months, weeks, or days, making it easy to align contracts with your company’s policies and local regulations. This enhancement focuses on user customisation and user-friendliness, streamlining the onboarding process and benefiting both admin users and new hires.

Timeframe customisation with Playroll

Revolutionise Expense Tracking with Enhanced Visibility


💡Best for: Empowering Employees with Seamless Expense Tracking and Lifecycle Management.

To enhance the employee experience on our platform, we revamped the employee expense management system, introducing Expenses Visibility for Employees a native expense tracking system that allows employees to manage and track their expense claims within the Playroll platform. Designed to enhance visibility, employees can now effortlessly keep tabs on the status of their expense claims.

Playroll's expense visibility for employees

Simplify Leave Management with the Leave Balances Tab

💡Best for: Employers managing global teams with streamlined leave balances and entitlement management.

We introduced the Leave Balances Tab—an advanced feature that simplifies and enhances the management of leave balances for global teams. By addressing the complexities tied to diverse territories, the Leave Balances Tab provides valuable insights into leave accrual and operations, empowering employers with comprehensive oversight into the diverse leave policies inherent to different regions.

Playroll's employee leave balances and entitlement viewer

Transforming Workforce Management

As we wrap up 2023 and step into a new year, Playroll remains committed to transforming workforce management for employers overseeing global teams. Our product updates, tailored for efficiency, bring simplicity and control to the complex world of global workforce management ensuring that it is nothing short of effortless.

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