Hiring Glossary

Global Workforce Management

Employer of Record

An Employer of Record (EOR) is a provider that legally employs workers on your behalf in a foreign country, handling local contracts, payroll, taxes, and statutory benefits so you can hire there without setting up an entity.

Milani Notshe

Research Specialist

Date Published

January 25, 2024

Read Time

17

Min Read

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what Employer of Record?

An Employer of Record (EOR) is a third-party organization that becomes the legal employer of your international team members on paper, so you can hire in a country without setting up a local entity, while you still manage the person’s day-to-day work, performance, and responsibilities.

In practice, an EOR sits between your business and the employee to handle the employment “must-haves” that are regulated locally, including:

  • Compliant local employment contracts (in the correct language, format, and with required clauses)
  • Payroll processing in local currency, with accurate tax withholding and reporting
  • Mandatory statutory benefits (and country-specific allowances where required)
  • Social security and labor authority registrations
  • Leave administration (holiday, sick leave, parental leave) in line with local rules
  • On-the-ground HR compliance support for changes like promotions, salary adjustments, and terminations

How This Differs From a Contractor Model

Where contractors are typically engaged via commercial agreements, an EOR enables true local employment; which matters because many countries apply worker classification rules that can trigger penalties, back payments, and employment rights if someone is treated like a contractor but works like an employee. An EOR helps reduce that risk by aligning the relationship with local employment frameworks from day one.

Why EOR Matters Right Now

As global hiring matures, regulators are paying closer attention to employment misclassification, payroll accuracy, and worker protections. You’ll see this reflected in:

  • Increased enforcement of employee vs. contractor classification rules in multiple jurisdictions.
  • Expanded privacy and security expectations for employee data (for example, where GDPR applies to EU/EEA worker data handling).
  • Stronger worker protections and administrative requirements in many markets, especially around terminations, notice periods, and statutory benefits.

How Does An Employer Of Record Work?

An EOR works by splitting “legal employment” from “day-to-day management.” The EOR becomes the worker’s legal employer in the country of hire (so the employment relationship is locally compliant), while your company directs the work; their goals, projects, performance, and team integration.

Here’s what that looks like end-to-end:

1. You Choose the Country and Candidate

Before anyone signs, the EOR validates the basics that vary by country, right-to-work checks, probation norms, notice periods, mandatory benefits, statutory leave, and payroll registrations, so the offer you make is realistic and enforceable.

2. A Local Employment Contract is Issued

The EOR provides a locally compliant employment agreement aligned to local labour law. In the EU, for example, employers have information obligations around key terms of employment under the Transparent and Predictable Working Conditions Directive (EU) 2019/1152, which drives what must be provided to employees (and how quickly).

3. The Worker is Onboarded into Local Payroll and Statutory Systems

The EOR registers the employee where required and sets up payroll, tax withholding, and social contributions in-country; so pay is handled correctly in local currency and reported appropriately.

4. You Manage the Work; the EOR Manages Employment Compliance

  • You: job scope, day-to-day supervision, tools, KPIs, performance reviews, team rituals.
  • EOR: payroll runs, payslips, statutory leave tracking, mandatory benefits, local HR administration, and keeping employment practices aligned with local rules.

This distinction is the heart of the model: the EOR handles the regulated “employer” obligations; you run the business outcomes.

5. Changes Across the Employment Lifecycle Are Handled Compliantly

Need to change salary, title, working hours, or location? The EOR helps ensure changes are documented correctly and remain compliant with local requirements (which can be especially structured in many jurisdictions).

6. If Things End, the EOR Leads a Compliant Offboarding Process

Terminations can be heavily regulated (process, documentation, notice, final pay, and sometimes mandatory steps). The EOR coordinates the lawful offboarding while you provide the business rationale and manage the operational transition.

Why This Structure Matters

Many countries are increasing scrutiny around employment status and worker protections, including the EU’s Platform Work Directive 2024/2831, which puts “direction and control” at the center of determining correct employment status in platform contexts. Even if you’re not a “platform,” it reflects the broader enforcement trend: structure matters, and classification/compliance is getting sharper.

In short: an EOR is how companies hire internationally fast and legally, with the EOR carrying the local employer responsibilities, and you keeping full control of the work and team outcomes.

6 Key Functions of an Employer of Record

1. Local legal employment + compliant contracts: Acts as the in-country legal employer and issues locally compliant employment agreements (including required terms, language, and country-specific clauses).

2. Payroll processing + statutory withholdings: Runs payroll in local currency, calculates and withholds the correct taxes, and manages statutory reporting and remittances.

3. Statutory registrations + ongoing compliance: Handles required employer/employee registrations with local authorities (tax, social security, labour bodies where applicable) and keeps employment practices aligned as regulations change.

4. Benefits administration (statutory + supplemental): Provides and administers mandatory benefits (and optional market-competitive benefits where relevant), including enrollment and ongoing management.

5. Leave and time-off administration: Applies local rules for annual leave, sick leave, parental leave, and public holidays, ensuring accurate accruals, documentation, and payroll treatment.

6. Employment lifecycle support (changes, risk, and offboarding): Supports compliant role/salary changes, helps reduce misclassification and labour-law risk, and manages compliant offboarding (notice, final pay, and required processes).

What are the Benefits of Using an EOR?

Using an Employer of Record is mainly about speed + compliance when hiring internationally; without the cost and complexity of opening local entities. Here are the benefits HR teams and scaling founders care about most:

1. Lower Costs and Faster Global Expansion

Setting up a legal company abroad can be expensive and slow because of all the paperwork and ongoing management. An Employer of Record removes those hurdles, letting you enter new markets quickly without big upfront costs. They handle legal compliance, payroll, and HR – usually for a simple, fixed fee per employee.

2. Rapid Hiring and Time Efficiency

EORs can onboard new employees in days, way faster than the months it takes to set up a local entity. This speed lets you seize opportunities quickly while freeing your HR and legal teams to focus on more strategic work instead of admin tasks.

3. Seamless Access to Global Talent

With an EOR, you can hire the best talent worldwide even if you don’t have a legal presence in their country. This is great if your industry faces local skill shortages. EORs use their local know-how to navigate differences in language, culture, and labor laws across markets.

4. Reduced Legal and Compliance Risks

Hiring internationally means navigating tricky labor laws and taxes. EORs take on this compliance responsibility, making sure contracts and payroll follow local rules, which lowers your legal risk and lightens the admin load.

For example, Exalate, a software company, partnered with Playroll to scale its international hiring quickly and compliantly. By using Playroll’s EOR services, the team were able to employ talent across multiple countries without setting up local entities, significantly reducing legal exposure and administrative strain. The result was a faster, smoother global expansion with full confidence in local EOR compliance.

Read the full case study

5. Scalable Workforce Management

EORs offer flexible hiring options that grow with your business – whether you need one remote worker or a big international team. This means no costly HR infrastructure on your end, perfect for startups and fast-growing companies needing agility without big expenses.

6. Risk Mitigation in Unfamiliar Markets

EORs act as the official employer and stay on top of local law changes, reducing your risk in unfamiliar or volatile markets. They also make it easier to exit a market without expensive closures, giving you more confidence and flexibility to grow globally.

7. Streamlined HR Operations

EORs manage payroll, benefits, contracts, and compliance across multiple countries, cutting down administrative hassle. Many offer tech platforms to centralize HR data and workflows, keeping your global operations efficient and smooth.

8. Improved Employee Experience

Employees hired via EORs get better onboarding, local benefits, and clear contracts tailored to local standards. This boosts satisfaction and retention, while helping build a positive global employer brand.

9. More Time to Focus On Strategy

Perhaps one of the most underrated benefits of using an EOR is that it allows your leadership team to stay focused on the bigger picture, market growth, customer experience, and product innovation, rather than getting bogged down by foreign labor law and compliance.

Compare Top EOR Providers

Compare the top EOR providers side-by-side, with a full breakdown on cost, support, coverage and more.

Compare Providers

How Much Does an EOR Typically Cost?

While pricing can vary depending on the provider, Employer of Record (EOR) services are generally more cost-effective than setting up and managing a legal entity in each country. With an EOR, there are no incorporation fees, legal setup costs, or ongoing entity maintenance expenses, just a predictable, per-employee service fee.

Playroll’s EOR pricing starts at $399/month per employee, offering a competitive solution for businesses looking to expand globally with minimal overhead. This flat fee includes everything needed to compliantly employ international team members, without surprise charges.

Playroll’s EOR service covers:

  • Local payroll processing and statutory benefits administration
  • Tax deductions and compliance with local labor laws
  • Drafting compliant employment contracts and handling legal documentation
  • End-to-end onboarding and offboarding
  • Dedicated HR and legal support for each hire
  • Automated workflows for onboarding, payroll, and documentation
  • Full visibility through a centralized platform

The pricing is transparent, scalable, and designed to support companies as they grow their global workforce, without hidden fees or long-term commitments.

📖 See Playroll's full pricing breakdown here.

What Types of Workers Can be Hired Through an EOR?

An EOR is designed primarily for employees, because the EOR’s core function is to create and manage a local employment relationship.

Here’s how it typically breaks down:

Employees (the core use case)

  • Full-time or part-time local employees on compliant employment contracts.
  • The EOR handles statutory obligations: payroll tax, social contributions, mandatory benefits, leave entitlements, and local HR compliance.

Contractors (usually not what an EOR is for)

  • Contractors are generally engaged via independent contractor agreements, not employment contracts.
  • Many EOR providers also offer a separate contractor management solution (sometimes called “contractor-of-record” or contractor compliance), but that’s a different structure with different risk considerations.

Why the Distinction Matters (Classification Risk)

If a worker is managed like an employee (set hours, company equipment, integrated into the org, ongoing direction/control) some countries may view them as an employee regardless of the contract label. That can trigger misclassification exposure (back taxes, social contributions, penalties, and employment rights). For roles that look and operate like employment, using an EOR to hire them as an employee is often the cleaner, lower-risk route.

When Should Businesses Use An Employer of Record?

Employer of Record (EOR) services are most valuable during periods of change, growth, or market entry, particularly when businesses are operating across borders. Whether you're a startup exploring new territories or an established enterprise building a distributed workforce, EORs provide the infrastructure and local expertise to help you scale quickly and compliantly.

Here are some of the most common and strategic scenarios where using an EOR over staffing agencies or agent of records makes sense:

1. Exploring New Markets Without Establishing a Legal Entity

Launching a legal entity in a new country can be pricey and slow, putting your market entry on hold. With an EOR, you can hire employees legally without setting up a company; ideal for testing market demand or handling short-term projects before going all in.

2. Hiring International Talent Without Legal Infrastructure

The rise of remote work has changed how companies hire. Today’s top talent may live in countries where your business has no legal presence. EORs make it possible to onboard that talent legally and compliantly, without navigating foreign labor laws, tax systems, or contract requirements on your own. This approach is especially useful in competitive industries like tech, healthcare, and engineering, where the best candidates may be scattered globally.

3. Scaling Quickly in Response to Business Growth

When business booms, speed is key. Setting up multiple legal entities slows you down, but EORs enable hiring and onboarding across countries simultaneously – helping startups and digital brands stay fast and flexible.

4. Reducing Compliance Risk in Foreign Jurisdictions

Foreign labor laws are complex, and a misstep can be costly. EORs handle all the legal and regulatory heavy lifting, protecting you from compliance pitfalls as you grow internationally.

5. Managing a Remote or Distributed Workforce

Juggling payroll, HR, and compliance across different time zones and laws can overwhelm your team. An EOR centralizes these tasks, simplifying processes and boosting employee support wherever they are.

6. Avoiding Permanent Establishment and Tax Complications

Hiring abroad risks triggering permanent establishment and unexpected tax bills. EORs employ your talent under their own legal umbrella, creating a compliant buffer that mitigates your tax exposure.

7. Supporting Short-Term Projects

Sometimes, you need to engage talent in a different country for a limited period, like a 6-month development project or a local marketing campaign. Setting up an entity for short-term work is rarely worth the investment. An EOR enables you to quickly hire for temporary or project-based roles while maintaining full compliance with local laws. Unlike independent contractor arrangements, which may raise classification risks, EORs ensure the workers are treated as legal employees.

8. Operating with Limited HR Resources

Without a global HR team, managing international hires is tricky. EORs serve as your local HR experts, offering compliance and tech support so smaller businesses can compete on a global scale without bloating their teams.

9. Entering High-Risk or Complex Regulatory Markets

Some countries have particularly strict or complex employment laws, making it difficult for foreign businesses to operate without deep local knowledge. If you're entering one of these markets and want to avoid mistakes or delays, an EOR with local expertise can help you hire and manage talent confidently. They stay up-to-date with changing labor laws and minimize risk in environments where missteps are costly.

Ready to Hire Global Talent Without the Hassle?

Playroll’s EOR services can help you expand into new markets, stay compliant, and onboard top talent in days – not months.

Book a demo

What Are The Alternatives To Using An EOR?

Here are the most common alternatives to using an Employer of Record, and when each makes sense for HR teams and founders scaling globally:

PEO (Professional Employer Organization) vs. EOR

PEO vs. EOR: A Professional Employer Organization (PEO) is a co-employment solution where your company shares employer responsibilities with the PEO. Unlike an EOR, a PEO requires you to have a legal entity already established in the country where you want to hire. PEOs typically manage HR tasks such as payroll processing, employee benefits, and compliance support. This can be a good fit for businesses with a local presence that simply need help managing day-to-day operations and HR functions.

Aspect EORs PEOs
Focus of Services Primarily concentrate on legal compliance related to employment. Includes some HR services such as benefits and payroll administration. Offer a broader range of HR services, including employee training and development.
Employment Relationship The company retains control over the day-to-day duties of their employees, while the EOR handles administrative tasks. Often involve a co-employment model, sharing employer responsibilities and liabilities with the client.
Entity Requirement The company does not need to establish a legal entity to hire employees in new markets, instead relying on the EOR's network of entities. The company will need their own legal entities to hire employees in new markets, and cannot rely on the PEO for legal employment.
Compliance The EOR provider takes on all employer-related risks and compliance. The company and the PEO shares liability and compliance responsibilities.

EOR vs. Staffing Agencies

Staffing agencies specialize in recruiting and placing workers, often for short-term or contract-based roles. They help companies find candidates quickly but do not act as the legal employer for full-time staff. While staffing agencies are useful for immediate hiring needs, especially in local markets, they are not suited for long-term workforce planning or global expansion. Companies still need to manage legal and payroll obligations unless hiring contractors through the agency’s payroll. This can lead to misclassification risks, particularly in countries with strict employment laws. Overall, staffing agencies are transactional, whereas EORs offer a more strategic, end-to-end employment solution.

EOR vs Owned-Entities

Setting up an owned entity means establishing a formal business presence in a foreign country to hire employees directly. This gives your company full control over employment terms, HR policies, and operations. It also signals a long-term commitment to the market, which may be beneficial for brand credibility and investor confidence. 

However, the setup process is complex, costly, and time-consuming, often taking several months and requiring legal, accounting, and compliance resources. Maintaining the entity also involves ongoing administrative and regulatory tasks that can strain internal teams. In contrast, using an EOR offers a faster, more agile way to test new markets or build remote teams without long-term commitments or overhead costs.

Check out our guide on legal entities vs. EORs

Choosing the Right EOR Provider

Not all Employer of Record (EOR) providers are built the same, and choosing the right one can make or break your global hiring success. The best EOR should feel like an extension of your team, supporting your growth while keeping you compliant, secure, and efficient.

Here’s what to look for:

  • Global Reach: Make sure the EOR has strong coverage in the countries where you plan to hire. Local expertise is key to avoiding compliance headaches.
  • Entity Ownership: Ask if they own their legal entities or rely on third parties. This affects speed, control, and data security.
  • Security and IP Protection: Your sensitive data and IP should be protected by enterprise-grade security and compliance protocols.
  • Proven Compliance Track Record: Dig into their history. A reliable EOR will have a clean track record, strong client references, and no red flags.
  • Smart Technology: Look for automation tools that make onboarding, payroll, and HR tasks seamless for both you and your team.
  • Support That Shows Up: Global employers and employees need dependable support. Make sure your EOR offers responsive service with real expertise.
  • Transparent Pricing: Choose a partner with clear, upfront pricing, and watch out for hidden costs like currency conversion or service add-ons.

📖 Read the full guide to choosing an EOR provider

Is an EOR Legal in Every Country?

EOR is broadly used globally, but the rules and terminology differ by country. Some jurisdictions have more restrictive rules around labor leasing, staffing, or co-employment, and others require very specific contract structures or registrations. Practically, the right way to think about this is: an EOR can support hiring in many countries, but the compliance approach must be country-specific (and should be confirmed for each location before hiring).

Which Countries Are EORs Present In?

Country coverage can differ widely between EOR providers. This is often determined by the type of model they follow: using wholly-owned entities, getting support from partners, or a hybrid approach.

If you have ambitious growth plans, it's a good idea to look for an EOR partner with a presence across the globe, including key markets such as: 

Playroll offers tailored hiring guides to help countries stay compliant and expand confidently in 180+ countries.

Key Differences Between Traditional Employers And an Employer Of Record

What will change when you employ new team members through an Employer of Record? Here’s a more detailed breakdown of the differences between an EOR and the traditional employment model:

Aspect Traditional Employers Employers of Record (EORs)
Employer Responsibilities Manages HR tasks internally, including payroll and legal compliance. Externalizes specific HR functions, offering businesses HR support.
HR Expertise Relies on in-house HR teams for a broad range of tasks. Provides specialized expertise in complex employment structures and legal frameworks.
Employment Relationship Maintains direct employer-employee relationships. Uses an externalized model, taking on employer responsibilities separately from the client organization.
Flexibility Could face challenges in adapting quickly to business changes. Offers adaptable and scalable solutions, adjusting services to client needs.
Legal Compliance Handles legal compliance internally, often needing extensive resources. Specializes in current employment laws, ensuring compliance with local and international regulations.
Risk Distribution Assumes all responsibilities and associated liabilities. Shares specific responsibilities without broader liabilities.
Cost Structure Bears the full cost of internal HR infrastructure. Provides a cost-effective alternative for managing HR functions without in-house overhead.
Expertise in Global Employment May struggle with international workforce management. Specializes in global employment, simplifying how businesses hire and manage distributed talent.
Service Customisation Implement standardized HR processes. Customizes services for specific employer obligations, ensuring compliance with local labor laws and accommodating business needs.

Hire Anywhere with Playroll’s EOR

With Playroll’s Employer of Record (EOR) service, businesses can hire and manage talent in over 180 countries without the need to set up legal entities or navigate complex local employment laws. Playroll acts as the legal employer, handling everything from compliant contracts and payroll to tax, benefits, and HR administration. This allows companies to focus on managing their teams while Playroll takes care of the operational and legal heavy lifting. 

With transparent pricing starting at $399/month, robust data protection, and a dedicated support team, Playroll makes global hiring simple, secure, and scalable. Companies can onboard new employees in days, not months, and confidently expand into new markets without the usual compliance risks. 

Whether you're hiring one remote worker or building an international team, Playroll gives you the tools and support to grow your workforce without borders. Book a demo to learn more

Employer Of Record FAQs

How much does an EOR service cost?

Most EOR providers charge a monthly or annual fee for each team member you want to employ through them. Some providers charge extra for additional services and features, for example benefits administration or dedicated support managers. 

Playroll’s EOR services are competitively priced, starting from $399/month. Compliance, benefits, payroll and your employer taxes are taken care of as part of the fixed pricing, and each employer and employee gets dedicated support at no extra cost.

How do I pick the best Employer Of Record service?

Assess your chosen EOR provider on the quality of their support, the scope of services offered and on their pricing – check public review sites such as G2 and TrustPilot for user experiences in these areas. Many EOR providers receive negative reviews for slow service and high fees. Playroll is an EOR that offers hands-on support for each employee and employer, flexibility in meeting client needs, and best-in-class pricing, with exceptional reviews when it comes to their services.

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ABOUT THE AUTHOR

Milani Notshe

Milani is a seasoned research and content specialist at Playroll, a leading Employer Of Record (EOR) provider. Backed by a strong background in Politics, Philosophy and Economics, she specializes in identifying emerging compliance and global HR trends to keep employers up to date on the global employment landscape.

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