How Kolleno Rapidly Expanded To New Markets

IN CONVERSATION WITH

Jared Fisher

Head of Product, Kolleno

Industry

Software Development & IT Services

Headquarters

New York City, U.S.A

Company Size

Mid-Market (100-1000)

Use Case

HR Compliance & Security

Global Expansion

Kolleno Uses

Employer of Record

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THE COMPANY

Meet Kolleno

Kolleno is a sophisticated software revolutionizing the way finance departments manage Accounts Receivable. Building a far-reaching service such as Kolleno meant widening the search for global talent.

THE PROBLEM

The Struggle To Hire Internationally

Kolleno, based in the United Kingdom as well as the United States, planned to expand their presence in Canada and find talented software developers in other countries. Although Kolleno was ready to start their international hiring journey, they were met with the following challenges.

Frightening costs of incorporating legal entities in foreign jurisdictions.
No capacity to go into new markets and establish physical entities.
Unaware of the secret software development talent pool within South Africa.
Challenges in accessing a global pool of top-tier talent.

THE SOLUTION

Expert Support To Simplify Global Hiring

While Kolleno was focused on expanding their talent pool by hiring from other countries, they needed a solution that would:

Address the prohibitive costs associated with setting up legal entities in foreign jurisdictions.
Make it easy to understand the unique hiring requirements outside of their borders.
Offer specialized knowledge in recruiting and overseeing an international team at a local level.
Offer multi-currency payroll, net amount of taxes, employee costs and benefits alike.

Using an Employer of Record (EOR) was the obvious answer. These services would allow them to access talent anywhere in the world, and could take over HR management, payroll processes and compliance with local employment laws on their behalf.  

Kolleno chose Playroll as their EOR of choice for a couple of reasons: an exceptional level of customer support, in-depth local knowledge in new jurisdictions and seamless integration with their existing HR systems.

Thanks to Playroll, there’s been a massive improvement in efficiency - no more worrying about administrative tasks. All the workflow has been handled by Playroll and we can just focus on what we’re good at. We’ve also seen an increase in diversity and innovation because we’ve got access to a global talent pool. When we’re looking for employees we can really look for the best of the best and not just focus on exactly where they are.

Jared Fisher

Head of Product, Kolleno

THE RESULTS

Overcoming All Hiring Hurdles

Leveraging Playroll's extensive network of global entities and subsidiaries, Kolleno effortlessly navigated the complexities of international talent acquisition. By eliminating the need to establish foreign branches, they not only conserved time and resources but also streamlined the process of onboarding new employees, reducing it to just a few days.

Playroll's in-depth expertise, robust legal knowledge, and compliant contract frameworks ensured a smooth, end-to-end hiring journey. This efficient approach enabled Kolleno to rapidly assemble a comprehensive Canadian team and recruit skilled software developers in South Africa, thus setting a solid foundation for their swift global expansion.