How SAOTA Retained 6 Employees Across 6 Countries with Playroll

IN CONVERSATION WITH

Cindy Mati

Junior Associate, HR Manager

Industry

Professional Services

Headquarters

South Africa

Company Size

Mid-Market (100-1000)

Use Case

Global Expansion

SAOTA Uses

Employer of Record

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THE COMPANY

Meet SAOTA

SAOTA is a globally recognised architectural firm with projects across six continents, known for its design-led approach and ability to deliver in diverse international markets. With a multidisciplinary team and a strong focus on innovation and execution, the firm serves residential, commercial, corporate, and institutional clients worldwide, with the majority of its work now based internationally.

THE PROBLEM

Inability to Employ Team Members Globally

SAOTA's team is primarily based in South Africa, but when COVID normalised remote work, some team members started looking to relocate to other countries. However, SAOTA had no compliant way to employ them in these jurisdictions. Setting up a legal entity in every country to retain individual team members wasn't financially feasible – and carried too much legal and compliance risk.

That meant talented, committed people were at risk of resigning simply because they were moving.

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THE SOLUTION

Leverage EOR Solutions to Retain Staff

SAOTA decided to use EOR services to keep their valued team members on board. This meant they could employ them compliantly in new countries without the cost or complexity of entity setup.

They needed a provider that could offer full compliance with local labour laws in unfamiliar jurisdictions, fast support for time-sensitive relocation cases, and cost-efficient fees per team member.

After comparing several EOR providers, they went with Playroll for its ease of use and transparent pricing.

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“We chose Playroll since the platform was the most user-friendly, and you could be the most self-sufficient on it. For example, I can use their cost calculator to compare hiring in seven different countries myself. Other platforms also didn’t seem as transparent in terms of the costing, and Playroll has a flat fee per country.”

Cindy Mati

Junior Associate, HR Manager

THE RESULTS

6 People Retained Across 6 Countries

SAOTA has successfully used Playroll to help six employees relocate across six countries, and boosted employee satisfaction by providing ongoing job security through every transition. In each case, both the team and the employees received dedicated support throughout the process.

By using Playroll, SAOTA was able to retain staff members who were at risk of resigning – resulting in longer-term retention and smooth continuation on key projects.