CUSTOMER STORY

How Playroll Helped TecEx

4 weeks
Time Saved
€1.3M
Costs Saved
Customer Story

How TecEX used Playroll to double in size and relocate talent.

TecEx provides importer of record and compliance services for companies dealing with IT equipment, enabling affordable cross-border DDP and DDU bespoke solutions for businesses while mitigating their legal and financial risks.

Kolleno logo - Playroll helped Kolleno with its global talent search
Meet TecEx
Region
Africa
Company Size
201 - 500
Playroll Products Used
Employer of Record (EOR) Services

TecEx provides importer of record and compliance services for companies dealing with IT equipment, enabling affordable cross-border DDP and DDU bespoke solutions for businesses while mitigating their legal and financial risks.

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The Challenge

TecEx faced a significant challenge when hiring international talent. They wanted access to a global talent pool — but hiring remotely in territories where TecEx was not established previously was not an option given legislative roadblocks, high costs and time-consuming efforts required to incorporate new entities. Recruiting in other countries is expensive and time-consuming. Companies have to establish a registered local presence in the country they’re hiring. Beyond that, they have to sort out international taxes, benefits, and payroll. So it makes sense that many companies lean toward relying on employer of record solutions.

Solutions

TecEx were focused on expanding their global footprint. If they wanted to expand their talent pool, they would need a solution that would:

• Save them the trouble of creating hiring entities in every country they had employees;

• Translate their employee benefits into equitable benefits in other countries;

• Make it easy to comprehend the unique employment rules and regulations in other nations;

• Furnish a simple one-stop platform to manage every element of global employment, from contracts to benefits.

Clients thank Playroll for helping them realise expansion goals

The Playroll platform is intuitive and well designed, allowing our HR and Finance teams the ability to seamlessly hire new employees in international jurisdictions where we are not established. Playroll’s customer success team is highly responsive and knowledgeable and this level of service and support, not only to us as the customer, but also to our employees. This has been critical to realising our global expansion goals.

Kyle Tristan Telfer
CEO @ TecEx

Results

Playroll supplied the requisite hiring entities in their employee’s countries, removing a significant hiring obstacle. This alone saved TecEx months of work and tens of thousands of dollars. They would no longer have to establish branches or subsidiaries in every country and then develop the necessary expertise to manage the unique labour laws and compliance obligations for each.

Playroll was there to offer TecEx guidance every step of the way. They answered country-specific questions, equipping TecEx with the information and insights necessary for each step of the process. When it came time to onboard new team members, Playroll’s fully compliant contracts made it easy for both TecEx and their new colleagues to feel confident and informed. From getting a quote of cost of employment to sending an offer, TecEx managed the entire onboarding process for each colleague within Playroll’s dashboard. With a glance, they were able to see everyone’s hiring status.

For TecEx’s international employees, Playroll’s platform made it easy to manage their personal details. They could monitor and access benefits, sick days, vacation time, and payslips from a single, intuitive location. With Playroll’s help, TecEx has onboarded teammates in India and Israel. But the real story here isn’t just that they expanded their workforce abroad. It’s that they were able to extend their company without diminishing the employee experience for their remote teammates, ensuring they enjoyed the same first-class treatment that TecEx’s local employees enjoyed.

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