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Papaya Global Competitors In 2024: Playroll vs Papaya Global

Looking for alternatives to Papaya Global as an EOR service? With Playroll, you can save up to 40% on EOR pricing, avoid complex pricing plans and access personalized, always-on customer support. Here’s a deep-dive into pricing, support, coverage and more.

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Always-On, Human Support

02

Affordable Pricing

03

No Onboarding Or Offboarding Fees

04

180+ Countries, Many Owned Entities

Trusted by Industry Leaders
Pepperstone
TEC
Betway
SAPRO
Bosch

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Playroll vs Papaya Global Comparison

Enjoy easy-to-use global employment software at a fraction of the cost, all in one place. Compare the top features of Playroll and Papaya Global.

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Pricing

Competitive Pricing

Employer of Record Pricing

Starting from $399/month, per employee. No annual commitment needed for affordable pricing.

From $599/month, per employee.

Onboarding & Offboarding Fees

No onboarding & offboarding fees.

Expensive onboarding & offboarding fees.

Contractor Management Pricing

Flat fee, $35/month, per contractor.

Starting at $30/month, per contractor.

Save up to 40% per annum with Playroll over Papaya Global. Let’s Chat Read more arrow

Dedicated In-House Support

Employer Support

Dedicated Customer Success Managers, one point of contact for each customer. Public reviews report exceptional service.

Dedicated Customer Success Manager available, public reviews report slow service.

Employee Support

Dedicated Employee Success Manager, one point of contact for each employee. Public reviews report exceptional service.

No dedicated Success Managers for employees.

Response Time

Response from a dedicated point of contact within 2 hours.

Support operates via a ticketing system. Response time could take a few days as Papaya Global frequently needs to liaise with its partner vendors.

Multi-Channel Support

Email, WhatsApp, Phone, Teams, Call back requests, Video calls, & Slack for Enterprises.

Yes

Employee Portal

Yes

Yes

Reporting & Analytics

Customizable reporting.

Customizable reporting.

Avg. Time to Onboard

1-2 Days.

Not disclosed.

Global Insights

Global hiring guides for 180+ countries.

Hiring guides for 180+ countries.

Comprehensive EOR Coverage

Country Availability

180+ countries serviced.

160+ countries serviced.

Entity Ownership

Many owned entities.

Fully relies on third party vendors.

Localized Benefits And Administration

Yes

Yes

Flexible Contracts

Localized contracts, with custom clause flexibility.

Localized contracts, but custom clauses can take long to add.

Global Contractor Management

Global Payments

Yes

Yes

Country Availability

180+ countries serviced.

160+ countries serviced.

Localized Contracts

Yes

Yes

Tax Document Management

Yes

Yes

Contractor To Employee Conversion

Yes

Yes

Employee Misclassification Assessment

Yes

Not disclosed

IP & Security

GDPR Compliant

Yes

Yes

SOC 2 Compliant

Yes

Yes

IP Protection for Businesses

Yes

Yes

Compliant Document Collection For Contractors And Employees

Yes

Yes

Flexibility To Set Up User Permissions

Users can set up different permission levels such as admin, editor or viewer.

Unknown

Integrate Your HR Tech Stack

Open API

Yes

Yes

BambooHR

Yes

Yes

HiBob

Yes

Yes

HRIS Integrations

Yes

Yes

* Competitive data on this page was collected as of July 10th, 2024 and is subject to change or update. Playroll does not make any representations as to the completeness or accuracy of the information on this page. This information should not construed as legal/financial advice – consult with financial, legal and/or tax practitioners as needed.

Questions to ask When Deciding Between EOR solutions

What kind of support can I expect?

Attracting and retaining talent for your team is an extra challenge when you’re operating in new markets. Your chosen global HR partner should act as an extension of your team. If you have to wait days to get an answer, your promising hire might have moved on already.

Playroll’s legal, finance, HR and support experts are available to advise on everything from payroll and local benefits, to setting up compliant contracts. We are also flexible when it comes to amending employee contracts, with quick turnaround times compared to other EOR providers.

At Playroll, employers and employees alike have dedicated support managers available at no extra cost, to give you personalized service.

What is included in the base pricing?

Many EOR providers charge extra for everything beyond their core service offerings, such as dedicated customer support, or to provide localized benefits packages. Often, there are also hidden fees at stake that you’ll discover only when it’s time to pay the bill. Check what’s included in their pricing, so you avoid having to pay additional service providers for the basics. Playroll has built-in compliance, dedicated support and benefits management included as part of our fixed pricing, with no hidden fees.

How many countries do they service?

Your chosen EOR provider’s country coverage should be wide enough to meet your current needs, as well as any future goals to scale your business – you don’t want to be limited in where you can hire. At Playroll, we have wide global coverage of 180+ countries to help businesses scale, with a large network of wholly owned entities. We can help you compliantly hire full-time employees and contractors alike in all our supported regions.

Are they flexible with EOR to Owned Entity transfers?

What happens if you want to move an employee that is employed by an EOR to one of your own entities? Most EOR providers are inflexible when it comes to this, and require a ‘resign and rehire’ approach – vastly complicating your relationships with employees and risking them permanently leaving your team. At Playroll, we mean it when we say we care first and foremost about people. This includes supporting the transfer of employment arrangements to client entities.

Will they protect your intellectual property (IP)?

When it comes to your sensitive data, you should be diligent to check how an EOR provider handles the set up of your employee contracts. Many EOR providers can be lax in ensuring that your IP and invention rights belong to you, especially if they mostly rely on third parties to set up employee contracts. At Playroll, we take IP protection seriously and mitigate this risk. All our clients own their IP and protection rights, with guaranteed compliant contracts.

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Compare Papaya Global vs Playroll In More Detail

Want to know more? We’ve done the groundwork: let’s take a closer look at how Playroll and Papaya Global match up, point by point.

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[fs-toc-h2]Pricing

Playroll’s pricing is fixed and straightforward, with all service fees clear and transparent from the outset.  You can hire full-time employees for just $399/month or contractors at $35/month in 180+ supported regions. Compliance, payroll and your employer taxes are taken care of as part of our fixed pricing. Enjoy dedicated support for both employers and employees, at no extra cost.

In comparison, Papaya Global charges $599/month per full-time employee via its EOR Service, and $30/month for contractors. Its EOR Service is priced at the upper end of the market, making it difficult to scale your team effectively. They have no dedicated support for employees available, and charge expensive onboarding and offboarding fees.

EOR vs. Entity Establishment Pricing Comparison

[fs-toc-h2]Customer Support

Playroll has a strong support system, including a dedicated customer support manager for employers and employees alike, with experts on compensation, local benefits, and immigration. This ensures personalized and comprehensive support for your business and employees. Playroll’s support team is lauded in public reviews for their quick response times.

Papaya Global has customer success managers available for their clients. However, you could wait several days to get a response to your queries, since Papaya Global has to liaise with its partner vendors for everything. This can prove especially frustrating if you’re hiring in new markets you’re unfamiliar with: while you wait for a response from third parties, your promising hire could easily have moved on to alternative opportunities.

Playroll’s comprehensive support system vs other EORs

[fs-toc-h2]Employer of Record Capabilities

With a footprint in 180+ countries and a large network of owned entities, Playroll takes care of localized payroll, employee benefits, taxes, and compliance for your team as an Employer of Record, no matter where they are. Additionally, Playroll offers assistance with visas and immigration, ensuring smooth operations for your global team.

Papaya Global's Employer of Record service covers less than 160 countries, and they are fully reliant on third party vendors for the regions they support. This means their partners can charge extra fees or change their pricing at a moment’s notice, and Papaya Global has to pass these costs on to their customers. Delays in communication are also common if an EOR provider has to always liaise with third-party partners.

EOR Software Made Easy

When it comes to ease of use, Playroll wins over competitors according to G2 reviews – with unmatched in-country compliance and dedicated support every step of the way. Papaya Global has received negative feedback on their unsatisfactory support and high fees.

[fs-toc-h2]Contractor Management Capabilities

Playroll charges $35 p/month to quickly onboard contractors in 180+ countries, with localised contracts and guidance on local labor laws.  Our platform allows contractors to easily submit invoices for approval and receive payments in their local currency.

Papaya Global charges $30 p/month per contractor. However, their coverage is more limited at 160+ countries, and Papaya Global relies on third party vendors to offer guidance on local labor laws, meaning you could experience delays in getting your contractors onboarded compliantly.

[fs-toc-h2]Compliance & Security

Playroll is fully compliant with European GDPR rules, and is SOC2 certified. Papaya Global matches Playroll when it comes to these certifications. However, they work solely with partners to offer EOR Services in their supported regions - meaning sensitive data could be shared with multiple parties.

Playroll stands out for its ability to set up fully compliant contracts in 180+ countries - unlike Papaya Global, we are backed by 20+ years of experience in employing talent globally through the VAT IT Group. With a substantial network of wholly owned entities, you can be sure your data is kept safe.

USER TESTIMONIALS

See What Our Clients Are Saying

Great service, fantastic customer support, simple and user friendly platform!

What makes Playroll great is the exceptional service you receive as a client - which is becoming increasingly rare amongst other service providers. The onboarding team made the setup process incredibly easy and the legal support we got on understanding the laws and regulations in the new territory was fantastic.

Verified G2 User

Indispensable if you're scaling internationally

Their platform is user friendly and intuitive, for both employers and employees. Great customer support, they are always helpful and go the extra mile to solve a problem/ request. They constantly develop new functionalities and improve the platform, and they also act on the constructive feedback they receive.

Verified G2 User

Seamless and Personalised Onboarding Experience

I cannot praise Playroll enough! Their exceptional services enabled me to effortlessly hire employees in three different continents. From handling complex international employment regulations to seamless payroll management, Playroll exceeded my expectations at every step. What sets Playroll apart from all other EORs are their team of employee success managers who provided invaluable and personalized support to each of my employees.

Verified Trustpilot User

Hiring with Ease

Playroll helped me hire 5 employees across different countries with ease and efficiency. It provided us with extensive reporting analytics, customisable contracts and was so easy to use. We also got a dedicated customer support agent who helped us onboard easily and seamlessly :)

Verified Trustpilot User

FAQS

Papaya Global Alternative FAQs

What is Papaya Global used for?

Papaya Global is an Global HR Solution platform aimed at businesses that are scaling their workforce overseas, who require a single platform for their global employment needs. Papaya Global is especially well-known for its global payroll technology. Additional products include Employer of Record Services and Contractor Solutions.

What are other Papaya Global alternatives?

Global HR Solutions have become an increasingly popular solution for global businesses that want to scale their workforce without having to handle the legal and administrative burdens themselves.

There are many Papaya Global alternatives on the market, including:

Remote

Remote is a well-established Global HR Solution, with a wide range of services. However, they have complex pricing plans and charge extra for full access to some of their solutions, such as their Contractor Management solution.

Oyster HR

Oyster HR is known for its user-friendly platform that makes it easy to onboard employees or contractors. However, their customer support can be slow. Similar to Papaya Global, they are priced at the upper range of the market for their services.

Playroll

Playroll is best-known for its Employer of Record and Contractor Management solutions, and excels in its customer support, competitive pricing and built-in compliance.

What are the reasons you might need a Papaya Global alternative?

Papaya Global's EOR Solution is priced at the upper end of the market. If you’re hoping to scale your number of full-time employees in new markets, their pricing can easily prove to be a financial bottleneck. In addition, they are fully reliant on third party vendors for their EOR Services and Contractor solutions – meaning you could experience communication delays while they reach out to third parties for support.

When growing a team in new markets you’re unfamiliar with, strong support can make all the difference in your ability to land top talent. You might need an alternative to Papaya Global if you prioritize quick response times for any issues.

Playroll is an alternative Global HR Solution with a more affordable EOR Service, and owns many of its entities instead of relying fully on partners. Playroll has a proven track record of strong customer support with quick response times.

What are the main differences between Papaya Global and Playroll?

Papaya Global and Playroll both offer similar core services, including Employer of Record and Contractor solutions, and supplementary services such as immigration support. They both have a wide global coverage to simplify global hiring.

One of the main differences between Papaya Global and Playroll is the price tag, especially when it comes to EOR Services. Playroll starts from $399/month per employee, whereas Papaya Global’s pricing starts from $599/month per employee. If you plan to hire many full-time employees, this difference in cost can quickly add up.

Another difference between these EOR platforms lies in how Playroll and Papaya Global operates in their supported regions. Playroll has a large network of wholly owned entities, whilst Papaya Global is fully reliant on third party partners. This means you could face delays in communication while waiting for feedback from third parties, and the risk of extra fees increases. By contrast, Playroll is lauded for the quality of its customer service and fast response times.

More Global HR Software Solutions

See why Playroll stands out against other EOR solutions.

Stop, Drop Papaya Global, And (Play)Roll

Each Playroll customer has dedicated support so you can hit the ground running.

No credit card needed, no charges until you pay your first employee