Careers
Payroll Operations Manager
October 31, 2025

Payroll Operations Manager

Location
Cape Town
,
Johannesburg
Employment:
Full-time
Location Type:
Hybrid
Department
Operations
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About Playroll

Playroll was built to power a borderless economy. We help businesses and their people thrive, no matter where they're based. Since opening our doors in 2022, we've grown alongside the world of distributed work. What started with our Employer of Record solution has expanded into an integrated suite of HR solutions for companies of every size, covering contractor management, global employment, payroll, benefits and compliance. We're looking for talented people to help shape the future of work, today.

We're driven by a constant pursuit of excellence – building better products, better problem-solving, better ways to work across borders. If you thrive in fast-moving environments and want to help build what comes next, join our team to drive meaningful change.

About the Role

What Being A Payroll Operations Manager At Playroll Entails

Playroll is looking for a dynamic, impact-driven Operations Manager to join our Payroll Operations team. You'll help ensure smooth, accurate payroll execution for our global client base across 100+ countries, reporting into the Senior Operations Manager: Payroll. You'll own end-to-end payroll operations, making sure everything is accurate, compliant, and efficient across complex, fast-changing global payroll regulations. This is hands-on work where precision matters, and where you'll be constantly solving problems and improving how things run. You'll thrive here if you're detail-obsessed, a strong problem solver, and comfortable working in a fast-paced, high-growth environment. There's real opportunity to drive process improvements, scale payroll operations, and help build a world-class payroll function in a leading Employer of Record (EoR) startup.

Responsibilities

What You'll Do

  • Oversee and coordinate end-to-end payroll processing, ensuring accuracy, efficiency, and compliance across multiple international territories.
  • Resolve payroll-related requests and queries promptly, ensuring timely and effective outcomes for employees and stakeholders.
  • Manage and communicate with internal and external stakeholders across jurisdictions, ensuring adherence to agreed SLAs.
  • Support and lead process improvements and automation initiatives to improve efficiency, accuracy, and scalability in payroll operations.
  • Deliver high-impact, deadline-driven projects while maintaining strong execution under pressure and shifting priorities.
  • Perform additional operational tasks as required to support the evolving needs of the business.
Skills & Experience

What You'll Bring

  • Relevant tertiary-level qualification.
  • 2–5 years of operational experience.
  • Prior experience in global payroll or a start-up environment is advantageous.
  • Excellent high school and/or university results.
Life at Playroll

Hybrid & Flexible Working

Office or remote, we're a hybrid company! Our current model: 3 days in office, 2 days remote.

Office Perks

From snug bean-to-bean lunches to coffee, you'll always be well fueled.

Continuous Growth

We invest in your growth through courses, mentorships, and a supportive environment designed to help you grow.

Health & Wellbeing

We contribute to your health insurance so you can stay well and do your best work.

Share Incentives

Through our share incentive plan, you grow as Playroll grows with real ownership in the business you're helping build.

Generous Time Off

Alongside our generous PTO policy, we offer 4 weeks away from anywhere, every year.

Offsite & Get-Togethers

From annual company offsites to regular team events throughout the year, there's no shortage of moments to connect and celebrate.

Six smiling women posing for a photo at a Playroll event with a purple banner in the background.
Interview Process
1
Introductory Screening Call
2
Hiring Manager Interview
3
Case Study
4
Value Fit Interview
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